Uber Pro has been available in my market for about a month now and the reception of the program is mixed among drivers.
There is some confusion about how the program works among new and long-term drivers. Hopefully, I can clear things up in this article and provide you with practical advice for maintaining your Uber Pro status.
What is Uber Pro?
Uber Pro is a tiered rewards program for drivers that offers additional benefits and features to drivers with an 85% acceptance rate, 4.85-star rating (or higher), and a cancellation rate under 5%.
Drivers earn points for every ride they accept and complete over a 3-month period. The number of points you earn plus a few other factors determine your Uber Pro level.
There are four Uber Pro levels: Blue, Gold, Platinum, and Diamond. Each reward level has its own benefits and requirements.
Requirements vary from market-to-market so be sure to check your app for the specific requirements.
What Benefits Come With Uber Pro?
Benefits and rewards will vary depending on your market and status but here are the basics:
- Up to 6% extra on time and distance rates
- Up to 5% Cash Back on gas at all stations
- Up to 6.5% Cash Back on gas at Exxon and Mobil stations
- Up to 25% off car maintenance
- Consecutive Trips promotion
- Recognition in the Rider app
- Quest promotions
- Priority support
- Free 24/7 roadside assistance
- 100% tuition coverage
- Airport Priority Rematch
- Complimentary dent repair
How Do I Join Uber Pro?
Uber Pro is currently in beta and not available in all markets. When it becomes available, you will automatically be enrolled in the rewards program if you meet the requirements.
You should receive an email shortly before the program starts in your area providing you with details about Uber Pro and its requirements.
If you haven’t started driving for Uber yet, sign up now so you can start working towards Pro status.
In my market, the tier requirements are as follows:
- Blue (Partner) – 85% acceptance rate, cancellation rate under 5%, 4.85 star rating or higher (required for all tiers)
- Gold – 200 points over a 3-month period
- Platinum – 500 points over a 3-month period
- Diamond – 1000 points over a 3-month period
How Do Drivers Earn Points?
Drivers can earn either one (1) or three (3) points for every ride they give or if they deliver food for UberEats.
Points vary based upon the day of the week and time of day. If you want to maximize the points you can earn, drive during times when you’ll get three (3) points per ride.
For my market, drivers can earn three (3) point per ride or delivery during these times:
- Mon – Thu: 7 a.m. to 9 a.m.
- Friday: 12 a.m. to 3 a.m. , 7 a.m. to 10 a.m. , 2 p.m. to 6 p.m. , 9 p.m. to 3 a.m.
- Saturday: 8 a.m. to 10 a.m. , 2 p.m. to 6 p.m. , 9 p.m. to 3 a.m.
- Sunday: 8 a.m. to 10 a.m. , 2 p.m. to 6 p.m. , 9 p.m. to 11 p.m.
Rides given and deliveries made outside of the times mentioned above are all 1-point rides but still count towards your total.
How Can I Maintain or Increase My Uber Pro Status?
When you start the program you will automatically be placed into a tier. Each tier has a certain number of points you need to earn over three months in order to receive rewards.
You will automatically be moved from one tier to another as you earn (or lose) points.
The examples I’m going to share only apply to my market. Points and rewards offered vary from market-to-market.
1. To maintain Gold (200 points) you only need to do one 3-point ride or two to three 1-point rides a day. That’s 15 or 16 points per week.
2. To maintain Platinum (500 points) you need to do five (5) or six (6) 1-point rides per day or two (2) 3-point rides per day, so about 40 points per week. An industrious part-time driver could do this with some extra effort and a full-time drive shouldn’t have a problem reaching this goal.
3. To maintain Diamond (1000 points) you need four (4) 3-point rides or 11-12 1-point rides per day or about 78 points per week. Part-time drivers will find it a challenge to maintain this level but a full-time driver taking advantage of the 3-point hours should be able to reach Diamond level with some extra effort.
Maintaining Gold status should be easy for any driver that also provides great service to riders.
Adding in an occasional UberEats delivery (especially during 3-point periods) makes earning points easy.
Uber Pro is still in beta so it may change as Uber gets feedback from drivers.
So far, I’ve had a good experience with the program and drivers that want the opportunity to earn a little extra per ride should strive for Platinum and Diamond status.